Payment Policy

Payments are taken by our PCI-DSS compliant payment processor. The card details you enter at checkout pass through our server to the payment processor over an encrypted connection; we do not store your card number or security code. We keep a record of each payment: amount, currency, date, status and the billing details you entered.

Visa and Mastercard credit and debit cards.

You can pay in USD, EUR, LKR, TRY, MAD, SAR, CAD, AZN, KZT, ZAR, BRL, CLP, ARS; pick your currency with the selector in the website header. Prices are set in USD and converted by us using a fixed table of reference exchange rates, refreshed at least every 60 days rather than fetched live. The same table sets the price shown and the amount charged, so the price you see in your currency is the price you pay. Your card issuer may add its own fee if your card is in a different currency.

• Credits are bought in bundles priced in US dollars; the price of a bundle, in the currency you choose, is shown before you pay. Every bundle buys the same services.
• Credits are one-time purchases: no subscriptions, no automatic renewals.
• You are charged when you complete the purchase, and the credits are added to your account as soon as the payment is confirmed.
• Credits do not expire.
• Your purchases and credit use are listed under Dashboard → Credits.

• AI logo generation: 18 credits per logo
• Logo variations: 18 credits per variation
• Brand kit assets: 90 credits per asset
• Expert services: priced in credits, shown before you order
• Downloads: free

The credit cost is shown before each action and you are never charged more than shown. If a logo fails to generate, its credits are returned to your balance automatically.

If a payment fails, you see an error, no credits are added and nothing is charged. You can retry with the same or another card.

Unused credits can be refunded within 14 days of purchase, to the original payment method; see our Refund Policy. You can dispute a charge with your bank; please contact us first, as we can usually resolve it faster. An account may be suspended while a chargeback is open.

Payment and billing questions: support@logosmith.pro