Privacy Policy

Last updated: December 2025

1. Introduction

LogoSmith is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered logo design services.

2. Information We Collect

Personal Information:
• Name and contact details (email)
• Account credentials
• Payment information (processed by our payment provider)
• Company information (optional)

Design Data:
• Business name and description
• Design preferences and styles
• Uploaded images for customization
• Generated logos and variations

Technical Data:
• IP address and location data
• Browser type and version
• Device information
• Cookies and similar technologies

3. How We Use Your Data

We use your information for:

• Providing AI logo generation services
• Processing payments and managing credits
• Customer support and communication
• Improving our AI models (anonymized data only)
• Legal compliance and fraud prevention
• Marketing communications (with your consent)

4. Legal Basis for Processing

We process your data based on:

• Contract: To provide our services
• Consent: For marketing communications
• Legitimate Interests: For business operations
• Legal Obligations: To comply with laws

5. AI Processing

AI Technology:
• We use advanced AI models for logo generation
• Your content is processed securely through AI provider APIs
• AI processing is temporary—content is not stored by AI providers
• We maintain strict data processing agreements with AI providers

Data Security in AI Processing:
• All AI processing uses encrypted connections
• Content is not used to train AI models without consent
• You retain all rights to your original and generated content

6. Data Sharing

We may share your data with:

• Service Providers: Payment processors, cloud hosting, analytics
• AI Providers: For logo generation processing
• Legal Authorities: When required by law
• Business Transfers: In case of merger or acquisition

We NEVER sell your personal data to third parties.

7. Data Security

We implement appropriate security measures:

• 256-bit TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers with 24/7 monitoring

8. Data Retention

• Account Data: Retained while account is active
• Generated Logos: 90 days (unless requested otherwise)
• Payment Records: 7 years for tax compliance
• Marketing Data: Until consent withdrawn
• Technical Logs: 30 days

9. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive data in a portable format
• Object: Object to certain processing
• Restrict: Limit how we use your data
• Withdraw Consent: For consent-based processing

To exercise these rights, contact: support@logosmith.pro

10. Cookies

We use cookies for:

• Essential site functionality
• Performance and analytics
• Personalization
• Marketing (with consent)

See our Cookie Policy for details.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected such data, please contact us immediately for deletion.

12. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via:

• Email notification
• Website banner
• Update to "Last updated" date

Continued use after changes constitutes acceptance.

13. Contact

For privacy inquiries or to exercise your rights:

Email: support@logosmith.pro