Terms of Service

These Terms of Service govern your use of LogoSmith and its AI-powered logo design services (the "Service"). LogoSmith is operated by SYNAPSE SPARK STUDIO LTD, a company registered in England and Wales, company number 16576922, registered address Office 13464, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

You may use LogoSmith as an individual or on behalf of a business or other organisation. If you accept these Terms for an organisation, you confirm that you are authorised to bind it, and the organisation is the customer.

Rights that the law gives consumers (people acting for purposes outside their trade, business or profession), including the right to cancel a purchase described in our Refund Policy, apply to consumers. Nothing in these Terms limits the mandatory rights a consumer has under the law of their country of residence.

• AI logo generation: logo concepts created from your brief by AI image models (18 credits per logo)
• Logo variations: further versions of a logo you generated (18 credits per variation)
• Brand kit assets: additional brand assets built from your logo (90 credits per asset)
• Expert services: a human designer reviews or refines a logo you generated, priced in credits and shown before you order
• Downloads: your logos as high-resolution PNG files

To use the Service you need an account. You agree to:

• Provide accurate, current and complete information
• Keep your password secure
• Accept responsibility for all activity under your account
• Tell us immediately about any unauthorised access
• Be at least 18 years old

We do not provide the service to, accept payments from, or make payouts to anyone located in or resident in the following countries and territories: Afghanistan, Belarus, Bosnia and Herzegovina, Burundi, Central African Republic, China (including Hong Kong), Cuba, Democratic Republic of the Congo, Guatemala, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Lebanon, Libya, Mali, Moldova, Myanmar, Nicaragua, Niger, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Tunisia, Türkiye, Ukraine, Venezuela, Crimea, Sevastopol, and the areas of the Donetsk, Luhansk, Zaporizhzhia and Kherson oblasts not controlled by the Government of Ukraine. You may not use LogoSmith from these countries and territories. We block visits from IP addresses located in them, refuse sign-ups with email addresses on their national domains or on major Russian and Belarusian email providers, and refuse payments with a billing country among them.

• Credits are bought in bundles priced in US dollars; the price of a bundle, in the currency you choose, is shown before you pay. Every bundle buys the same services.
• Prices can be shown and paid in USD, EUR, LKR, TRY, MAD, SAR, CAD, AZN, KZT, ZAR, BRL, CLP, ARS. Base prices are in USD; we convert them using a dated table of reference exchange rates, refreshed at least every 60 days, not a live feed. The price you see in your currency is the amount charged.
• Credits are bought in advance as one-time payments. There are no subscriptions and no recurring charges.
• Credits do not expire.
• The credit cost of each action is shown before you confirm it.
• If a logo fails to generate, the credits for that logo are returned to your balance automatically.
• We accept Visa and Mastercard.
• Refunds are described in our Refund Policy and payments in our Payment Policy.

• The logos you generate with your credits are yours, including for commercial use
• Our service, branding and platform remain our property
• You give us a licence to process your brief and content to generate your logos
• You confirm that content you submit does not infringe anyone else’s rights
• We recommend a trademark search before commercial use

You may not use the Service to:

• Create logos that infringe existing trademarks or copyrights
• Generate illegal, harmful or offensive content
• Break any applicable law
• Transmit malware or harmful code
• Attempt to gain unauthorised access to our systems
• Resell the Service without our permission
• Abuse the Service with automated systems

• Logos are generated by AI models
• We cannot guarantee that a generated logo is unique
• AI output may need refinement; our expert services can help
• We do not guarantee suitability for a specific purpose

We handle personal data as described in our Privacy Policy and under UK and EU data protection law. We use encrypted (HTTPS) connections, we do not sell your personal data, and you can ask us to delete your account and data at any time by emailing support@logosmith.pro.

The Service is provided "as is". To the extent the law allows, we do not guarantee that designs suit every purpose, that a design is available as a trademark, or that the Service is uninterrupted or error-free. For trademark advice, consult a legal professional.

To the maximum extent permitted by law, LogoSmith is not liable for:

• Indirect, incidental or consequential damages
• Loss of profits or business opportunities
• Damages exceeding the amount you paid for the specific service
• Events beyond our reasonable control

Nothing in these Terms limits liability that cannot be limited by law.

If you use the Service for business purposes, you agree to indemnify LogoSmith against claims arising from your breach of these Terms, your infringement of someone else’s rights, or content you submit.

• These Terms are governed by the laws of England and Wales
• Disputes are subject to the jurisdiction of the courts of England and Wales; a consumer may also bring proceedings in the courts of their country of residence
• We encourage you to contact us first so we can resolve the issue directly
• You keep the right to dispute card transactions with your card issuer

We may update these Terms. When we do, we change the "Last updated" date at the top of this page and, for material changes, show a notice on the website. Continued use after a change means you accept the updated Terms.

Questions about these Terms: support@logosmith.pro

SYNAPSE SPARK STUDIO LTD
Company number 16576922, registered in England and Wales
Office 13464, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom